Privacy Policy

Last Updated: June 28, 2025

SWVA Mechanical LLC (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, SWVAMechanical.com (the “Site”). Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the “Last Updated” date of this Privacy Policy. You are encouraged to periodically review this Privacy Policy to stay informed of updates. You will be deemed to have been made aware of, will be subject to, and will be deemed to have accepted the changes in any revised Privacy Policy by your continued use of the Site after the date such revised Privacy Policy is posted.

This Privacy Policy was created to be in compliance with relevant privacy laws, including the Virginia Consumer Data Protection Act (VCDPA).

Information We Collect

We may collect information about you in a variety of ways. The information we may collect on the Site includes:

Personally Identifiable Information Personally identifiable information, such as your name, home address, email address, and telephone number, and demographic information, such as your age, gender, hometown, and interests, that you voluntarily give to us when you fill out a contact form, schedule a service through our callback calendar, or otherwise interact with the Site.

Derivative Data Information our servers automatically collect when you access the Site, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the Site.

Use of Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Site to:

  • Respond to your inquiries and service requests.
  • Schedule appointments and send reminders.
  • Send you marketing and promotional communications.
  • Improve our website and service offerings.
  • Monitor and analyze usage and trends to improve your experience with the Site.
  • Prevent fraudulent transactions, monitor against theft, and protect against criminal activity.
  • Comply with legal and regulatory requirements.

Third-Party Service Providers

We use third-party services for analytics and to facilitate our contact and scheduling processes. These services may have access to your personal information as follows:

  • Google Analytics: We use Google Analytics to understand how our audience interacts with our website. This service tracks and reports website traffic. Google Analytics may collect information such as your IP address, browser type, and operating system. This data is used to analyze website usage and to compile statistical reports. Google may also use this data to contextualize and personalize the ads of its own advertising network. We encourage you to review their privacy policy and find out how to opt out. You can learn more about Google’s practices at https://policies.google.com/privacy.
  • LeadConnector: We use LeadConnector for our contact forms and callback calendar. When you submit a form or schedule a callback, LeadConnector collects the information you provide, such as your name, phone number, and email address, to enable us to respond to your request. For more information on the privacy practices of LeadConnector, please visit their privacy policy at https://www.leadconnectorhq.com/privacy-policy.

Disclosure of Your Information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

  • By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.
  • Third-Party Service Providers: We may share your information with third parties that perform services for us or on our behalf, including data analysis, email delivery, hosting services, customer service, and marketing assistance.
  • Sale or Bankruptcy: If we reorganize or sell all or a portion of our assets, undergo a merger, or are acquired by another entity, we may transfer your information to the successor entity. If we go out of business or enter bankruptcy, your information would be an asset transferred or acquired by a third party. You acknowledge that such transfers may occur and that the transferee may decline to honor commitments we made in this Privacy Policy.

We do not sell your personal information.

Your Rights Under the Virginia Consumer Data Protection Act (VCDPA)

If you are a resident of Virginia, you have the following rights regarding your personal data:

  • Right to Access: You have the right to confirm whether or not we are processing your personal data and to access such personal data.
  • Right to Correct: You have the right to correct inaccuracies in your personal data.
  • Right to Delete: You have the right to delete personal data provided by or obtained about you.
  • Right to Data Portability: You have the right to obtain a copy of your personal data in a portable and, to the extent technically feasible, readily usable format.
  • Right to Opt-Out: You have the right to opt-out of the processing of personal data for purposes of targeted advertising, the sale of personal data, or profiling in furtherance of decisions that produce legal or similarly significant effects.

To exercise any of these rights, please contact us using the contact information provided below. We will respond to your request within 45 days of receipt.

Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

Policy for Children

We do not knowingly solicit information from or market to children under the age of 13. If you become aware of any data we have collected from children under age 13, please contact us using the contact information provided below.

Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:

72 West Main St
Lebanon, VA, 24266
(276) 971-9514